Regional Disaster Preparedness


Title: Make the Call Civilian Version

Suspenseful music plays as the camera shows a business area. People sit in a park. The Make the Call logo is shown on the screen.

Narrator: Across the county, millions of people are working, shopping, travelling, and attending sporting events, concerts, shows, and schools. They are enjoying the American way of life.

A group of young adults play volleyball in a waterfront park. A front-end loader with lawn mower attachment drives through the park. Children play in a fountain.

Narrator: Freedom may be at the heart of America, but some of the things that make the country great also make it a target for those who want to do us harm.

The light rail travels down Main Street.

Narrator: Our federal, state, and local governments are working hard to keep us safe but we all play a role in securing our public spaces.

A woman in a bicycle helmet and uniform directs people. A man plays a guitar in a park as a woman watches. A man and woman check into a hotel.

Narrator: And we are counting on you to do your part. Pay attention. Be aware. If you witness something that seems suspicious, don't rely on others to take action. If you see something, say something.

Two women drink coffee at an outdoor cafe.

Narrator: The biggest man-made threats to our public spaces are improvised explosive devices, or IEDs.

A man with a black t-shirt, camouflage pants, and sunglasses puts a backpack on a chair at a neighboring table, and begins manipulating something in the bag.

Narrator: IEDs are often small and easily transportable with catastrophic effects.

The man in the black shirt then stands up and walks off, leaving the backpack behind. One of the two women drinking coffee notices that the man left his bag.

First woman: That's strange.

Second woman: What?

First woman: This guy just walked up to that table, put a red bag down, and then walked away and left the bag.

Narrator: If you see someone leave a bag or package, don't touch it--report it. Intentionally leaving bags or packages in public spaces is a potential threat and action must be taken. Make the call.

We change to a bus station. People walk beside the busses. A woman slides a camera out of a bag, takes a photo of a security guard, and quickly hides the camera again. She looks around to see if anyone noticed. She then starts taking notes, again trying not to be noticed.

Narrator: Cameras and recording devices can be so small that most of us seem to have one with us all the time. It's not unusual to see people taking pictures or videos almost anywhere, but surveillance and information gathering is a common practice used by terrorists prior to an attack.

A woman on a bench notices the woman with the camera. She gets up to find help.

Narrator: If you see someone trying to conceal what they are doing, taking pictures of exits, security, or restricted areas, if they hang around for no apparent reason, ask inappropriate questions about schedules or the facility, or if they try and avoid security when approached, make the call.

The woman from the bench alerts a Metro Police Officer. The officer walks towards the suspicious woman, who turns to leave. We then see the suspicious woman in the back seat of a police car.

We switch scenes to a man on a park bench. It's a warm, sunny day. The man is wearing shorts and a t-shirt. He has a backpack next to him. Another man, also in a t-shirt, walks up to him. A woman sits on a chair, wearing a sleeveless top and a skirt.

Narrator: Fashion may follow trends, but people always dress for the season.

We then see another man on a different bench. He is wearing long pants and a jacket. The jacket seems puffed out, as if there is something under it. He keeps checking his watch. Another shot shows some type of device in his sleeve. He notices that the jacket has come unzipped slightly and zips it up further.

Narrator: If you see someone wearing heavy or bulky clothing that is obviously wrong for the time of year, carrying suspicious bags, or acting extremely nervous, they may be carrying explosives or weapons.

The man pulls the device out of his sleeve. It is a trigger with a button on the end, connected to something under his jacket. He then gets up and starts walking.

Narrator: Don't be a hero! Try to place a solid physical object between you and the threat.

A young woman sees the man and gets a concerned look on her face.

Narrator: Get low to the ground and call security or the police immediately.

The man walks into the office building. The young woman calls 9-1-1.

Young woman: There was this really sketchy guy who just walked in to the student center building. He looked like he was wearing something under his jacket. I don't know, it just really freaked me out.

We see a mother pushing a stroller down the street. She is carrying bags and talking to her child.

Mother: You have been so good all day long.

Narrator: Many of us work, visit, or live in secure buildings with multiple entrances and exits.

The woman enters a code to open up the door of a building. A man walks up and offers to hold the door for her.

Man: Oh, here, let me get this for you.

Narrator: Although these buildings feel secure, we are all often guilty of letting people in when we shouldn't.

The man holds the door for the mother, then after she's through, slips in behind her. He walks past her when she's distracted by her child.

Narrator: This may seem like the nice thing to do, but people trying to gain access to buildings without permission or credentials are suspicious.

The man quickly opens a door marked "employees only," steps in, and checks behind him to make sure he wasn't seen. The mother looks up and catches the sight of the door closing. Her facial expression changes.

Narrator: If you see someone somewhere they don't belong, make the call.

The mother reaches into the back of the stroller and removes her phone.

Mother (on the phone): It may be nothing, but some guy just snuck in behind me in my apartment building.

We see footage of people's feet as they walk along a crowded street.

Narrator: People try and sneak all kinds of things into small and large venues.

A security guard searches a bag.

Narrator: Ticket-takers and security staff are there to stop illegal, prohibited, and dangerous items from getting through the door. Big crowds and open-access events can make security challenging, and terrorists know it. Venues like these are prime targets for massive attacks.

A car drives up along a curb that is marked "No Parking - Fire Lane". The car is missing its front license plate, and the registration sticker in the windshield has been scratched so it is unreadable.

Narrator: Terrorists may use trucks, vans, or cars to conduct surveillance or detonate an explosive device. Report vehicles that are left intentionally, parked in prohibited areas, or are left sitting unattended for long periods of time.

The man from the vehicle parks the car and walks off. As he leaves, he bumps into a young man talking with his friend. The young man looks around.

Narrator: Don't ignore your instincts. Vehicles parked where they don't belong are a potential threat.

The young man waves his hand dismissively, turns back in his original direction, and keeps walking with his friend.

Narrator: Make the call, before it's too late.

Smoke comes from under the car. Something inside starts flashing. As a security guard looks at the car, something explodes. Dust fills the air.

Narrator: The threat is real. We are vulnerable.

The screen fades to black.

We hear birds chirping. People play in a park.

Narrator: When it comes to keeping our public spaces safe, we are all in this together. You have the power to make a difference.

We see the women from the outdoor cafe.

First woman: Why don't you call the police? I'm going to get our waitress. Miss?

The second woman talks with the police while the first woman talks with the waitress.

Narrator: Be aware, and if you witness something suspicious, don't rely on others to take action.

We see a young child sitting next to a pond.

Narrator: If you see something, say something. Make the call.

Caption: Report all suspicious behavior to local law enforcement. In case of immediate threat or emergency, call 9-1-1. The screen fades to black.

Caption: For more information visit:

Credits: Special Thanks To:

Credits: Very Special Thanks To: The Houston Police Department Bomb Squad.

Credits: If You See Something, Say Something (TM) used with permission of the Metropolitan Transit Authority (NY).

Credits: Make the Call is a Department of Homeland Security grant funded project. Produced by the City of Houston Mayor's Office of Public Safety and Homeland Security.

Credits: Make the Call Logo. Copyright 2010.

End of film.